Jorissen Consultation Services, LLC (JCS) is the technology and business planning arm of the Jorissen Family of Companies (JFC). JCS delivers enterprise-grade IT and Telecom consulting to mid-market and enterprise clients across the United States and globally, with a remote-first delivery model and onsite engagement governed by Statement of Work (SOW). The firm operates three lines of business: IT & Telecom Consulting (primary) covering network design, AI/AIOps, cloud, security, and multi-vendor infrastructure; JCS Technical Services (DBA) delivering productized technical documentation, data extraction, Firebase/Google Workspace consulting, and unclaimed property recovery; and JCS WebOps β secure, compliant, lifecycle-managed website and web-application development for regulated industries. The proprietary SecOps platform serves as both an internal differentiator and a productized offering for clients requiring security operations capabilities.
π―
Strategic Positioning
Market Differentiation
mplifyβ’ standards alignment β rigorous methodology for MSP and IT service excellence
Multi-vendor expertise β Cisco, Juniper, Palo Alto, Fortinet, Aruba, Meraki, and more
JFC umbrella credibility β financial stability + cross-portfolio reference work
SecOps platform as productized security operations capability
WebOps practice as secure, lifecycle-managed web development for SOC 2 / GDPR-aware customers
Dual-mode delivery β strategic advisory + tactical execution under one engagement
Telecom managed services market expanding with 5G, SD-WAN, and hybrid work infrastructure
Global cybersecurity consulting market: $235B+ (2025), 12%+ CAGR
Healthcare, finance, education, and government verticals each spend $50B+ annually on IT services
Strategic Position within JFC: JCS functions as both an external revenue-generating business and the internal technology & business planning arm of the JFC portfolio. JCS architects and operates the JFC intranet, public site, SecOps platform, WebOps build & lifecycle infrastructure, JVS vending operations dashboard, JHS health services dashboard, JPS property management portal, and JUPS unclaimed property platform. This dual role provides built-in case study material, validates the firm's capabilities to prospects, and amortizes platform development costs across the broader JFC portfolio.
IT & Telecom Consulting β Primary Line of Business
// PRIMARY LOB
Enterprise IT & Telecom Consulting
Vendor-neutral strategic advisory and execution across network design, AI/AIOps, cloud, security, and multi-vendor infrastructure β aligned to mplifyβ’ standards. Engagement models range from hourly advisory through fixed-scope projects to multi-year managed retainers. Remote-first delivery with onsite engagement governed by SOW.
Strategic design engagements producing target-state architecture, bills of material, multi-year roadmaps, and implementation plans. Deliverables are vendor-neutral, mplify-aligned, and board-ready.
Tier 1
2β4 wks
Architecture Assessment
$5K β $15K
Current-state inventory & topology
Gap analysis vs. mplify standards
1 site or 1 functional domain
Findings & recommendations report
1 hour executive readout
Tier 2
4β8 wks
Strategic Design
$15K β $50K
Target-state architecture (HLD)
2β3 year roadmap with phasing
Vendor evaluation & recommendation
Multi-site or full domain
Budget model & BoM estimate
Tier 3
6β12 wks
Major Refresh Design
$25K β $100K
Full HLD + LLD documentation
Campus / WAN / DC redesign
Detailed BoM with quotes
Implementation plan & cutover
RFP/RFQ authorship support
Tier 4
12β24 wks
Enterprise Transformation
$75K+
M&A integration architecture
Multi-domain transformation
Program governance & PMO
Cross-functional design (net+sec+cloud)
Quarterly steering committee
Senior Architect Hourly: $300β$450/hr for spot architectural review, design validation, or expert witness work. Architecture Retainer: $6Kβ$15K/mo for ongoing architectural oversight across multiple workstreams (mid-market vCTO substitute).
π§ Network Engineering β Pricing Tiers
Tactical implementation engagements β configuration, deployment, migration, cutover, and remediation. Engineering output is production code-quality with documentation, test plans, and rollback procedures included.
Tier 1
Ad-hoc
Engineer Hourly
$175 β $275/hr
Spot engineering support
Troubleshooting & remediation
Configuration changes
Documentation updates
Half-day minimum
Tier 2
3β6 mo
Block Hours (Bundled)
$6K β $24K
40 / 80 / 160 hour packages
10β15% discount vs. hourly
Use within 6 months
Engineering or advisory
Monthly usage reports
Tier 3
2β12 wks
Project Engineering
$5K β $75K
Fixed-scope deployments
SD-WAN, firewall, switch refresh
Wireless & mobility rollouts
Migration & cutover engagements
Includes test plan & rollback
Tier 4
Monthly
Embedded Engineer
$18K β $40K/mo
Dedicated FTE-equivalent capacity
0.5 / 0.75 / 1.0 FTE allocations
Integrated into client team
3-month minimum commitment
Volume discount available
After-Hours & Cutover Premium: 1.5Γ base rate for weekend, holiday, and 10pmβ6am local cutovers. Travel Pass-Through: Onsite engineering billed at standard rate plus actual travel, lodging, and per-diem per IRS GSA tables. Certifications Available: Cisco CCNP/CCIE, Palo Alto PCNSE, Fortinet NSE-7, Aruba ACMP, Juniper JNCIP across delivery team.
π‘ Network Operations β Managed Pricing Tiers
Ongoing operational support β monitoring, alerting, remediation, change management, and reporting. Tiers scale from business-hours visibility through 24Γ7 NOC-as-a-Service. Pricing per managed environment; volume discounts at scale.
mplifyβ’ Methodology: Every JCS engagement follows a structured five-phase methodology β Discovery, Design, Build, Deploy, Operate β with defined deliverables, SLAs, and acceptance criteria at each gate. This ensures repeatable, measurable outcomes across complex multi-vendor environments and provides a clear audit trail for both the client and JCS quality reviews.
π€ Vendor Ecosystem & Partnerships
Network & Infrastructure
Cisco Β· Cisco Meraki
Juniper Networks
Aruba (HPE)
Arista Networks
Extreme Networks
Ubiquiti
Security & SASE
Palo Alto Networks
Fortinet Β· FortiGate Β· FortiAnalyzer
Check Point
Cisco Secure / Umbrella / Duo
Zscaler Β· Netskope
CrowdStrike Β· SentinelOne
Cloud, UC & Telecom
AWS Β· Azure Β· Google Cloud
Microsoft Teams Β· Webex Β· Zoom Β· RingCentral
Genesys Β· Five9 Β· NICE
Verizon Β· AT&T Β· Lumen Β· Spectrum Business
Granite Β· Windstream Β· Cogent
VMware Β· Nutanix Β· Citrix
JCS Technical Services β DBA Line of Business
// DBA β DISTINCT LINE OF BUSINESS
Productized Technical Services
JCS Technical Services operates as a distinct line of business under the JCS, LLC umbrella, delivering fixed-scope, productized technical engagements with transparent pricing and rapid turnaround. Where the primary IT & Telecom Consulting line addresses strategic and architectural work, Technical Services delivers tactical execution β documentation, data pipelines, cloud setup, and recovery work β typically completed in days to weeks rather than months. Public-facing presence: jorissenconsult.com/services.
βοΈ Service Lines
β
Technical Documentation
API Docs Β· Runbooks Β· Architecture
API references with interactive examples & authentication guides
The JCS Security Operations Platform is a proprietary, browser-based security operations toolset developed and maintained by JCS. It provides network diagnostics, DNS analysis, WHOIS lookups, BGP routing intelligence, threat reputation lookups, and incident investigation tooling in a single authenticated interface. Originally built to support JCS consulting engagements, the platform is now offered as a productized subscription for SMB and mid-market clients requiring lightweight security operations capability without standing up a full SOC.
π΅ SecOps Platform β Pricing Tiers
Starter
Solo / SMB
Individual Analyst
$500/mo
1 named user
5 core tools (DNS, WHOIS, BGP, Ping, Traceroute)
500 lookups / month
30-day history retention
Hosted SaaS Β· business-hours support
Email-based incident notes
Professional
Small Team
Team SOC
$1,200/mo
Up to 5 named users
All tools incl. threat reputation lookups
2,500 lookups / month
90-day history retention
Shared case management
Basic reporting & exports
Business-hours support
Team
Mid-Market
Department SOC
$2,500/mo
Up to 25 named users
All tools + white-label option
10,000 lookups / month
1-year history retention
Custom reporting & dashboards
API access
24Γ7 support Β· 4-hour P1 SLA
Enterprise
Custom
Single-Tenant / On-Prem
$5K β $15K+/mo
Unlimited users
Single-tenant deployment or on-prem
Unlimited lookups
Configurable retention (7-year+)
SSO / SAML / SCIM integration
Dedicated CSM
24Γ7 support Β· 1-hour P1 SLA Β· 99.9% uptime
MSP Partner Program: Revenue-share model for MSPs and VARs β white-label SecOps under partner branding, multi-tenant client management, partner portal, and revenue share (typical 25β35% margin to partner). Includes co-marketing collateral, partner-only training, and lead registration program. Minimum commit: 5 client tenants in first 6 months.
Annual Discount: 10% off for annual prepay across all tiers. Multi-Year: 15% off for 24-month commit, 20% off for 36-month commit. JFC Internal: Platform freely used across JFC portfolio (JVS, JHS, JPS, JUPS).
βοΈ Platform Capability Matrix
Capability
Starter
Professional
Team
Enterprise
Network Diagnostics (Ping, Traceroute, MTR)
β
β
β
β
DNS Analysis & Record Inspection
β
β
β
β
WHOIS & Domain Intelligence
β
β
β
β
BGP Route & ASN Analysis
β
β
β
β
Threat Reputation & IOC Lookups
β
β
β
β
Incident Case Management
Notes only
β
β
β
Shared Workspace / Collaboration
β
β
β
β
Custom Reporting & Dashboards
β
Basic
β
β
White-Label / Custom Branding
β
β
β
β
API Access
β
β
β
β
SSO / SAML / SCIM
β
β
SSO only
β
Single-Tenant / On-Prem Deployment
β
β
β
β
Contractual SLA & Uptime Guarantee
β
β
4hr P1
1hr P1 Β· 99.9%
Lookups / Month
500
2,500
10,000
Unlimited
History Retention
30 days
90 days
1 year
Configurable
Support
Email
Email + chat
24Γ7 phone
24Γ7 + CSM
π« CRMaaS Platform β Multi-Tenant CRM as a Service
The JCS CRMaaS Platform is a proprietary multi-tenant Customer Relationship Management system delivered as a service. Built on Firebase with Google Workspace OAuth authentication, the platform provides ground-up CRM capability β contacts, deals, accounts, activity tracking, and pipeline management β to small and mid-market organizations without the cost or complexity of enterprise CRM platforms. Each customer operates in an isolated tenant with their own branded subdomain, configurable workflows, and an embedded Anthropic Claudeβpowered assistant. The platform serves both internal JFC operations (JCS, JPS, JHS, JVS, JUPS) and external customers, with full multi-tenancy isolation, default-deny Firestore security, and admin-SDK-only data access.
Bidirectional sync with Google Workspace and Microsoft 365 β incoming mail auto-logged against contacts, calendar events linked to deals, and meeting prep summaries generated by the assistant.
π Custom Reporting
Coming Soon
Build dashboards from your tenant's data β pipeline velocity, win/loss analysis, activity rollups, forecasted revenue. Scheduled exports to PDF, Excel, or Google Sheets.
βοΈ Workflow Automation
Coming Soon
Trigger actions on record events β stage changes, time-based rules, conditional notifications. Built-in templates for common sales, recruiting, and support flows.
π Public API & Webhooks
Coming Soon
REST API with OAuth 2.0, rate-limited per tenant. Inbound webhooks for ingesting external events. SDK packages for Node, Python, and TypeScript.
π·οΈ White-Label / Domain Mapping
Coming Soon
Custom domain (crm.yourcompany.com), full color and logo control, custom email-from address, fully white-labeled login surface. Available on Scale tier.
π SSO + SAML
Coming Soon
Single sign-on via SAML 2.0, OIDC, or Google Workspace OAuth. SCIM provisioning for user lifecycle. Enforced 2FA policy at tenant level. Audit log of all sign-in events.
Pricing & Availability: CRMaaS pricing is in development and will be finalized as part of Phase 3c billing infrastructure. Until then, contact JCS for early-access pricing and pilot programs. JFC internal tenants (JCS, JPS, JHS, JVS, JUPS) operate on the platform today; external pilot tenants are being onboarded selectively.
JFC Internal: Platform freely used across JFC portfolio. Annual Discount: Planned 10% off for annual prepay, 15% off 24-month, 20% off 36-month β to align with Phase 3c launch pricing.
β WebOps β Secure, Compliant Web Development for Regulated Industries
JCS WebOps delivers website and web-application engagements for customers operating in SOC 2-aligned, GDPR/CCPA-regulated, and other security-conscious contexts. Every engagement begins with a Discovery phase β a structured audit of the customer's current site (architecture, accessibility, performance, content, third-party dependencies) and a written research artifact that informs the build. Customers then choose one of two delivery paths: Build & Handoff (one-time engagement, customer self-hosts the delivered codebase under their own security perimeter) or Build + Managed Lifecycle (JCS hosts on a managed Firebase project, owns the security baseline, runs patch cycles, monitors uptime, and handles content updates against a defined monthly hour budget). Every deliverable β discovery report, build documentation, operations runbook β is produced through JCS DocGen for professional, branded customer-facing artifacts. The platform is positioned for healthcare-adjacent, legal, financial advisory, education-administrative, and B2B SaaS customers who need a web partner that takes security and documentation as seriously as design.
Compliance posture at launch: SOC 2 alignment + GDPR/CCPA privacy controls. WCAG 2.1 AA accessibility is delivered as an internal engineering standard on every build. HIPAA, PCI DSS, and FedRAMP scope are added as engagement-level extensions when a customer requires them; not advertised as default service features. Authentication: the JCS-side builder console requires a @jorissenconsult.com Google Workspace account. Customer-facing sites support configurable auth (public, Google Workspace SSO on the customer's domain, or Firebase Auth with email/password). Discovery scraping is limited to the customer's own site under written authorization plus customer-named reference sites; speculative competitor scraping is not part of WebOps.
π΅ WebOps β Three-Path Engagement Pricing
Path 1 β Discovery
2β3 wks
Site Discovery & Research
$3,500 β $8,000
Structured audit of current site (or RFP for greenfield)
Accessibility baseline against WCAG 2.1 AA
Performance & Core Web Vitals snapshot
Content inventory & information architecture
Third-party dependency & privacy posture review
Branded Discovery Report delivered via JCS DocGen (PDF + Markdown)
Required first step for either build path; credit applied to build engagement if scheduled within 60 days
Path 2 β Build & Handoff
4β10 wks
One-Time Build, Customer Hosts
$12,000 β $45,000
Full design, build, and accessibility QA on Discovery output
Code delivered as Git repository (GitHub / GitLab / Bitbucket)
Customer-deployable to Firebase, Vercel, Netlify, or comparable
Security baseline runbook delivered with handoff
Two rounds of revision included; further changes on T&M
30-day warranty on delivered build
Optional add-on: 90-day post-launch support retainer ($1,500)
Path 3 β Build + Lifecycle
Recurring
JCS Hosts & Maintains
$8K setup + $750β$2,500/mo
Build delivered on JCS-managed Firebase project under customer's domain
WebOps Engagement Standard: Every WebOps engagement is documented end-to-end through JCS DocGen β Discovery Report at scope, Build Specification at start of build, Operations Runbook at delivery, and (for Lifecycle path) monthly summary reports. All sites are built to WCAG 2.1 AA accessibility as an internal engineering standard. Auth: The JCS-side builder console requires @jorissenconsult.com Google Workspace identity. Customer sites support public, Google Workspace SSO, or Firebase Auth options. Billing: Discovery and Build paths are invoiced via JCS DocGen until the WebOps Stripe layer ships in Phase 3w5 (post-3c). Lifecycle tier moves to Stripe recurring at that point with price-lock for any customers enrolled prior. Reference build: jorissenconsult.com itself β every JFC family portal site is a WebOps reference deliverable.
π Standardized Engagement Process
01 β Scope
Intake form submission. Fixed-scope proposal with deliverables, timeline, and price returned within 24 hours.
02 β Build
Work begins on approval. Milestone progress updates. Two rounds of revision included in every project.
03 β Deliver
Production-ready outputs β not drafts. Documentation publish-ready. Data validated. Infrastructure deployed.
04 β Support
30-day warranty on all deliverables. Retainer options for ongoing maintenance and evolution.
Why a DBA Structure: Operating Technical Services as a DBA under JCS, LLC keeps the productized work distinct from strategic consulting β protecting the perceived value of the primary line β while leveraging the same legal entity, insurance, banking, and tax structure. The DBA also enables targeted marketing (jorissenconsult.com/services) and SEO positioning without confusing prospects looking for enterprise IT/Telecom advisory.
Operations & Delivery Model
Delivery Model: JCS operates a remote-first delivery model as the default for all engagements. Onsite engagement is available across the United States and globally, with travel, lodging, per-diem, and onsite billing rates explicitly defined in the Statement of Work (SOW) for each project. This structure keeps overhead low, allows engagement of specialized subcontractors regardless of location, and aligns with how modern enterprise IT teams operate.
1 Principal + 3β4 Senior Consultants + 1 Admin (FT)
8β12 specialist 1099s
100β150 engagements
Subcontractor Strategy: JCS maintains a vetted bench of 1099 specialists across niche skill areas (CCIE-level Cisco, Palo Alto certified architects, AWS solutions architects, Azure specialists, Fortinet engineers, voice/UC experts, Firebase developers). This allows the firm to scale capacity up and down per engagement without carrying full-time payroll burden. All subcontractors sign back-to-back NDA, IP assignment, and non-solicit agreements before engagement.
Powers Technical Services contingency recovery line
Compliance & Insurance
Risk Posture: IT and telecom consulting carries materially different risk than physical services. JCS's risk exposure is concentrated in three areas: (1) professional liability β advice or work product causing client harm; (2) cyber liability β handling client credentials, data, and security systems; (3) contractual exposure β SOW disputes and IP claims. The insurance and compliance stack below addresses all three with mid-market-appropriate coverage levels and is reviewed annually.
π‘οΈ Insurance Stack
Coverage
Limits (Recommended)
Annual Premium Est.
Required For
General Liability (GL)
$1M per occurrence / $2M aggregate
$500β$1,200
All clients Β· onsite engagements
Professional Liability (E&O)
$1Mβ$2M per claim / $2Mβ$5M aggregate
$1,200β$3,500
All consulting engagements Β· vCIO/vCTO
Cyber Liability
$1Mβ$3M (1st & 3rd party)
$1,500β$4,500
Critical β any client with data/credential access
Technology E&O (Combined)
$2M+ combined limits
$2,500β$6,000 (combined)
Often required by enterprise clients in MSA
Commercial Auto (Non-owned)
$1M CSL
$400β$800
Onsite travel using personal vehicle
Workers' Compensation
State statutory
$500β$2,000 (per W-2 employee)
Required when first W-2 employee is hired
Business Owner's Policy (BOP)
Property + GL combined
$600β$1,500
Office equipment + small office liability
EPLI (Employment Practices)
$500Kβ$1M
$800β$1,500
Recommended once 2+ W-2 employees
Year 1 Total (Solo)
β
$5,000β$10,000
Core stack: GL + E&O + Cyber
π Compliance & Contractual Frameworks
π
Standard Contractual Documents
Engagement Paperwork
Master Services Agreement (MSA): Signed once per client; governs the relationship
Statement of Work (SOW): Per-engagement scope, deliverables, timeline, pricing
Mutual NDA: Required before discovery; mutual to protect both parties
BAA (Business Associate Agreement): Required for healthcare/HIPAA clients
DPA (Data Processing Agreement): Required for clients subject to GDPR, CCPA
Subcontractor IP Assignment: Back-to-back assignment from all 1099 specialists to JCS
Non-Solicit / Non-Compete: Reasonable, time-limited; varies by state
Annual policy review (insurance, contracts, data handling)
Incident response plan covering breach notification & client communication
Standard exclusions in SOW: no warranty on third-party code, services, vendor failures
Critical First-Year Action Items: (1) Bind Tech E&O + Cyber Liability before any client engagement begins. (2) Engage LegalZoom or local counsel to finalize MSA, SOW, NDA, BAA, and 1099 subcontractor templates β these become standard issue. (3) Register foreign LLC status in Michigan if not already complete. (4) Establish dedicated business bank account and accounting system (1-800Accountant). (5) Set up domain-restricted Google Workspace for all communications with audit logging enabled.
AI Fluency & Diligence Statement
Statement of Commitment: Jorissen Consultation Services, LLC (JCS) treats artificial intelligence as a meaningful capability β not a marketing label. Our team uses AI tools daily for research, drafting, code review, infrastructure analysis, and operational acceleration; we also recommend and implement AI solutions for client engagements. With that capability comes responsibility. This statement defines how JCS uses AI internally, how AI may appear in client deliverables, how we protect client data when AI tools are involved, and the diligence practices that govern every AI-assisted output we produce. This statement is reviewed and updated quarterly as the AI landscape evolves.
π― JCS AI Operating Principles
π§
Human Accountability
No Output Ships Without Human Review
Every AI-assisted deliverable β design document, code, analysis, configuration, or client correspondence β is reviewed and signed off by a qualified JCS consultant before delivery. AI tools accelerate work; they do not replace the judgment, accountability, or signature of the consultant assigned to the engagement. The named JCS practitioner on a Statement of Work is the final author of record.
π
Client Data Sovereignty
Confidential Data Stays Inside the Fence
Client confidential information β including credentials, configurations, network diagrams, financial data, and personally identifiable information β is never submitted to public or free-tier AI services that train on user inputs. JCS uses enterprise-tier AI platforms with no-training data agreements, isolated workspaces, and signed DPAs/BAAs as the engagement requires. Approved tool list is maintained internally and reviewed quarterly.
ποΈ
Transparency & Disclosure
Clients Know When AI Is Used
When AI tools materially contribute to a deliverable (drafting, code generation, design synthesis, analysis), JCS discloses this in the engagement intake or as part of deliverable acceptance. Clients may opt out of AI assistance in their engagement; pricing and timeline are adjusted accordingly. JCS publishes an AI tool inventory on request and updates the client whenever a new AI capability is introduced into their workflow.
βοΈ
Vendor Neutrality
Recommendations Are Not Steered by Partnerships
JCS recommends AI vendors based on client fit β not on partner commissions or referral incentives. Where a financial relationship exists between JCS and an AI vendor we recommend, that relationship is disclosed in writing before any contract is signed. Our default posture in client engagements is vendor-neutral comparative evaluation, with documented evaluation criteria and weighted scoring shared with the client.
π¬
Verification Discipline
Trust, But Verify Every Output
AI outputs are treated as drafts until verified. Technical claims, citations, vendor pricing, capability matrices, configuration commands, code, and statistics produced or assisted by AI are independently verified by the JCS consultant against authoritative sources before delivery. We maintain a verification checklist appropriate to each deliverable type and document the verification step in our internal QA log.
π
Continuous Fluency
Active Learning, Not Buzzword Knowledge
JCS commits at least 5% of paid practitioner time to AI fluency β hands-on platform exploration, vendor briefings, certification, and structured experimentation. We track capability changes across major models monthly, document use-case fit conclusions, and retire prior recommendations when they become obsolete. AI fluency at JCS is measured by demonstrable working knowledge, not vendor certifications alone.
π οΈ Internal AI Use β How JCS Uses AI Day to Day
Enterprise LLM platforms with no-training agreements (Claude for Work, ChatGPT Enterprise/Team, Microsoft Copilot for M365, Google Gemini for Workspace)
GitHub Copilot Business / Enterprise for code assistance
Vendor-embedded AI assistants (Cisco AI Assistant, Palo Alto Cortex XSIAM, Fortinet FortiAI, Microsoft Security Copilot) for vendor-owned environments
Specialized analysis platforms with signed DPAs (e.g. Notebook LM Enterprise, Glean, Hebbia)
Translation tools with no-training agreements (DeepL Pro, Google Translate Workspace)
β οΈ Conditional β Public Information Only
Consumer-tier LLMs (ChatGPT Free/Plus, Claude Free, Gemini consumer) β only for public-information research, never with client data
Open-source models running locally β approved for code review and analysis when client data stays within JCS infrastructure
β Restricted β Not Permitted with Client Data
Any free-tier AI service whose terms of service include training on user inputs
Browser extensions or third-party integrations not vetted by JCS leadership
Voice-transcription services without explicit client consent and signed DPAs
AI tools that egress data to unknown jurisdictions or non-enterprise infrastructure
Generative image/video tools for client likeness, intellectual property, or branded assets without explicit license
π Use Governance
All JCS practitioners complete annual AI use training (data handling, prompt hygiene, verification practices)
Approved tool list maintained internally and reviewed quarterly
New tool requests reviewed by JCS principal before adoption
Client-specific tool restrictions captured in MSA or SOW
Incident reporting process for any suspected data exposure
π€ AI in Client Engagements β Advisory Posture
When clients ask JCS to evaluate, recommend, or implement AI solutions, our posture is grounded, pragmatic, and outcome-focused. We help clients separate genuine value from hype, build governance before deployment, and measure results against pre-agreed success criteria. Our advisory work spans four common engagement archetypes:
π AI Readiness Assessment
Evaluate the client's data quality, infrastructure, security posture, governance maturity, and use-case portfolio. Produce a prioritized roadmap of AI investments with realistic timelines and budgets. Deliverable: executive briefing + technical appendix. Typical engagement: $15Kβ$40K.
ποΈ AI Governance & Policy
Stand up the policies, approval workflows, and risk frameworks needed before AI scales internally. Includes acceptable use policy, data classification model, vendor evaluation rubric, and incident response procedures. Typical engagement: $10Kβ$35K.
π§ AIOps & Infrastructure AI
Evaluate, deploy, and tune AI-driven IT operations platforms β predictive analytics, anomaly detection, automated remediation, observability platforms. Includes platform selection, baseline measurement, and ROI tracking. Typical engagement: $20Kβ$80K.
π‘οΈ AI Security Posture Review
Assess client AI use against emerging risks β prompt injection, data exfiltration via AI, model supply-chain, shadow AI use. Includes inventory of in-use AI tools, risk register, and remediation roadmap. Typical engagement: $12Kβ$35K.
π Diligence Practices & Quality Gates
Pre-Engagement
Confirm AI tool fit for client data sensitivity
Identify any client-specific AI restrictions in MSA/SOW
Disclose AI use in engagement kickoff
Document client opt-out preferences if applicable
During Work
Use only approved-tier tools for client data
Sanitize inputs (redact PII, credentials, IP)
Cite sources for any AI-surfaced fact
Track AI use in internal time log
Re-verify any auto-generated technical content
Pre-Delivery QA
Human review of every AI-assisted deliverable
Independent verification of technical claims
Plagiarism & copyright scan where relevant
Voice & tone alignment with JCS standards
Senior practitioner sign-off on the final draft
Known Limitations & Honest Acknowledgments: AI models can hallucinate, fabricate citations, miscount, misattribute, and confidently produce wrong answers. They reflect biases in their training data. They do not know events after their training cutoff. They cannot verify their own outputs. JCS treats every AI output as a starting point requiring human verification, not as ground truth. We do not claim AI can replace human consultants β we claim AI lets human consultants do more, faster, with better-supported reasoning. Clients who expect anything else will be redirected to that reality early in our engagement.
Client Right to Audit: Any client may request, at no cost, a summary of how AI tools were used in their engagement, which tools were involved, what data (if any) was processed by AI services, and what diligence steps were applied. JCS maintains this audit trail for the duration of the engagement plus three years.
Marketing & Growth Strategy
π
Web & Digital Presence
Online Marketing Channels
jorissenconsult.com: Primary JCS site β service positioning, mplify alignment, vendor ecosystem, case studies, request-a-consultation flow. Also serves as the live WebOps reference build for prospects.
jorissenconsult.com/webops: WebOps service landing β discovery process, two delivery paths, lifecycle deliverable inventory, request-a-discovery CTA (post-3w0)
SEO Strategy: Target keywords β "IT consulting [city]," "telecom consultant," "vCIO services," "Cisco/Palo Alto consultant," "AIOps implementation," "SD-WAN design," "network security assessment," and (WebOps) "SOC 2 compliant website," "HIPAA-aware web developer," "regulated industries web agency," "accessible website WCAG"
Technical Content Hub: Long-form articles on multi-vendor architecture, AIOps case studies, mplify methodology applications, security operations playbooks, and WebOps topics (privacy-preserving analytics, accessibility-first development, security baselines for B2B web)
Google Business Profile: Optimize for "IT consulting Bonita Springs," "network consultant Naples," "telecom consultant Florida," "web developer regulated industries"
Case Study Library: Anonymized writeups from JFC internal projects (SecOps platform, JVS dashboard, JHS infrastructure, JFC family portals as WebOps reference) + external client wins as they accrue
π±
Social Media Strategy
Platform-Specific Tactics
LinkedIn (Primary B2B Channel): Daily posts from principal β technical insights, vendor commentary, mplify methodology, case study snippets. Active engagement with IT/network/security communities. LinkedIn Sales Navigator for outbound. Target: 5,000+ relevant follower base by Year 2
X / Twitter: Technical engagement with networking, security, and cloud communities. Quote tweets and threads on vendor news, vulnerability disclosures, industry RFCs
LinkedIn Ads: Target IT Directors, CIOs, VP IT at companies 200β2,000 employees in priority verticals. Budget $500β$2,500/mo initially
π€
Partnership & Channel Strategy
Strategic Alliances
Vendor Partner Programs: Cisco, Palo Alto, Fortinet, Aruba, Meraki β partner status drives referrals, deal registration, training access, co-marketing funds
MSP & VAR Subcontracting: JCS as the technical bench for MSPs that need depth they don't carry internally β RFP authorship, network design, security assessments. Often white-labeled
Channel Partner Referrals: Reciprocal arrangements with complementary firms (audio/visual integrators, electrical contractors for low-voltage work, physical security firms, software developers)
mplify Community: Active participation in mplify standards working groups, contribution to methodology evolution, speaking at mplify events
JFC Internal Cross-Sell: JCS as the technology layer for JVS vending operators, JPS property tenants, JHS health clients, JUPS users β referral pipeline within the family
Industry Associations: ISACA, ISCΒ², ITSMF, CompTIA AITP β local chapter sponsorships and speaking
Local Chamber & Economic Development: Bonita Springs, Naples, Fort Myers, Flint Chambers of Commerce β local visibility for nearby clients
π
Growth Levers
Revenue Expansion Strategies
Productize the High-Volume: Technical Services DBA model β turn repeated engagements into fixed-scope offers (network assessment, security audit, doc audit)
SecOps Platform Subscriptions: Recurring MRR from productized security operations β target 20+ Tier-1/2 subscribers by Year 2
WebOps Lifecycle Tier: Recurring MRR from managed-hosting customers on SOC 2-aligned baseline β target 4β6 Lifecycle customers by Year 2, 10β12 by Year 3. Higher gross margin than consulting hours.
vCIO/vCTO Retainers: Higher-margin, longer-term contracts β target 3 active vCIO clients by Year 2, 6+ by Year 3
Webinar Series: Monthly technical webinars on hot topics (Zero Trust, AIOps, SD-WAN refresh) β convert to discovery calls
π§
Outbound & Lead Generation
Direct Pipeline Building
LinkedIn Sales Navigator: Targeted outreach to IT Directors / CIOs / VP IT at mid-market companies in priority verticals. 20β30 personalized messages per week
Email Drip Campaigns: Multi-touch sequences via Mailchimp/HubSpot for inbound leads and conference contacts. Free assessment offers
Free Assessments: 90-minute discovery + written summary at no cost. Converts ~25% to paid scoping or full engagement
Vendor Lead Sharing: Partner program referrals from Cisco, Palo Alto, Fortinet as JCS achieves partner tiers
RFP Monitoring Services: BidNet, GovSpend, BidPrime for state/local/education RFPs in target geographies
Referral Program: $1,000 client gift card or service credit for any referral that signs a $25K+ engagement
Whitepapers & eBooks: "Multi-Vendor Network Modernization Playbook," "AIOps ROI Framework," "Zero Trust for the Mid-Market" β gated downloads for lead capture
Podcast Appearances: IT/networking/security podcasts as guest expert β Packet Pushers, Security Now, Risky Business
Bylined Articles: Submissions to Network World, Channel Futures, CIO.com, Dark Reading
JFC Cross-Promotion: Articles on operating an integrated technology portfolio β appeals to family-owned and PE-backed prospects
Marketing Budget Guidance (Year 1): Allocate 8β12% of projected revenue to marketing. For a projected $200K Year 1 revenue, budget $16Kβ$24K across LinkedIn Ads ($6Kβ$9K), content creation & SEO ($3Kβ$5K), website optimization ($2Kβ$3K), conference/event sponsorships ($3Kβ$5K), and CRM/marketing automation tooling ($2Kβ$3K). Reduce to 5β8% in Years 2β3 as referral pipeline and partner channels mature. Heavy reinvestment into partner certifications also pays back through deal registration referrals.
Target Clients & Pipeline
Client Profile Strategy: JCS targets two overlapping client populations β (1) mid-market enterprises (200β2,000 employees) needing fractional or project-based IT/Telecom expertise without the cost of a full enterprise consultancy, and (2) priority vertical accounts in healthcare, financial services, education, and state/local government where JCS's mplify methodology, compliance alignment, and JFC stability are particularly valued. The Technical Services DBA targets startups, SaaS companies, and SMBs needing tactical execution.
Compliance & risk consultancies needing credible web presence
Specialty insurance & benefits advisors
Companies migrating off Squarespace/Wix who outgrew DIY platforms
π Sample Year 1 Prospect Pipeline Targets
Segment
Target Accounts
Engagement Hook
Annual Value Range
SW Florida Healthcare
5β8 multi-site practices, 2β3 ASCs
HIPAA + network refresh
$15Kβ$60K per engagement
SW Florida Hospitality
3β5 hotel groups, 2 resorts
PCI segmentation, guest Wi-Fi refresh
$10Kβ$40K per engagement
Flint/MI Manufacturing
4β6 mid-market manufacturers
OT/IT bridge, security assessment
$20Kβ$75K per engagement
FL Municipal Government
3β5 cities/special districts
RFP responses, network design
$25Kβ$100K per project win
Education (K-12 + CC)
2β3 districts, 1β2 community colleges
E-Rate consulting, refresh
$15Kβ$50K per engagement
MSP/VAR Channel
3β5 active subcontract partners
RFP authorship, technical SME
$3Kβ$15K per engagement
Technical Services (DBA)
15β25 SaaS/startup projects
Documentation, scraping, Firebase
$300β$3,000 per project
SecOps Platform
5β10 subscribers
Productized SOC capability
$500β$2,500/mo MRR each
WebOps Discovery + Build
4β8 engagements
SOC 2 / GDPR-aware web build
$15Kβ$50K per engagement
WebOps Lifecycle
2β4 managed sites
Recurring web operations
$750β$2,500/mo MRR each
Pipeline Discipline: Maintain a target of 3Γ pipeline coverage (3Γ the dollar value of needed bookings in active pipeline) and a healthy mix across engagement types β roughly 50% project work, 30% retainer/recurring, 20% productized (Technical Services + SecOps subscriptions). Recurring revenue (retainer + subscription) should reach 35%+ of total revenue by end of Year 3 for predictability and valuation purposes.
Financial Projections β 1, 3 & 5 Year (Low / Medium / High)
Assumptions (Lean Bootstrap Model): Year 1 solo principal (founder-operator). Year 2 adds first FT senior consultant. Year 3 adds second senior + part-time admin. Years 4β5 scale to 3β4 FT consultants. Subcontractor pool (1099 specialists) supplements all years for capacity flex. Blended billable rate $225/hr (Yr 1) rising to $275/hr (Yr 5). Average billable utilization 55β65% for principal, 65β75% for added consultants. SecOps platform subscriptions, Technical Services DBA, and WebOps engagements layered on top of consulting revenue. WebOps Lifecycle MRR begins recurring billing post-Phase 3w5 (when Stripe rails land via 3c); pre-3w5 engagements are invoiced manually via JCS DocGen. All figures in USD. Conservative on close rates and ramp. Note: Gross Revenue totals reflect the addition of WebOps lines; original Net Income figures below the table are pre-WebOps and will recalculate as WebOps actuals are captured in Year 1β2 operating data.
π Year 1 Projection (Months 1β12)
Solo Launch & Foundation
Solo principal operating model. Months 1β3: entity finalization, insurance binding, marketing site launch, first client conversions. Months 4β12: active billing, building case study library, first SecOps subscribers and Tech Services projects. Minimal subcontractor use.
Low
$120K
~540 billable hrs @ $222 avg
+ minimal Tech Services / SecOps
Medium
$220K
~900 billable hrs @ $225 avg
+ $18K Tech Services + 2 SecOps subs
High
$320K
~1,200 billable hrs @ $235 avg
+ $36K Tech Services + 4 SecOps subs
Category
Low
Medium
High
Consulting Revenue
$108,000
$180,000
$260,000
Technical Services (DBA)
$8,000
$18,000
$36,000
SecOps Platform Subscriptions
$4,000
$22,000
$24,000
WebOps Discovery + Build (invoiced)
$0
$30,000
$60,000
WebOps Lifecycle (Stripe after 3w5)
$0
$0
$9,000
Gross Revenue
$120,000
$250,000
$389,000
Subcontractor COGS
($6,000)
($16,000)
($28,000)
Platform / SaaS / Hosting
($4,000)
($5,000)
($6,000)
Gross Profit
$110,000
$199,000
$286,000
Insurance (all policies)
($6,000)
($8,000)
($10,000)
Marketing
($10,000)
($18,000)
($28,000)
Software & Tools
($5,000)
($6,000)
($7,000)
Legal / Accounting
($4,000)
($5,000)
($6,000)
Travel (per onsite SOWs, pass-through)
($2,000)
($4,000)
($8,000)
Admin / Office / Misc
($4,000)
($6,000)
($8,000)
Net Income (pre-distribution)
$79,000
$152,000
$219,000
Year 1 expected to be profitable in all scenarios because service-business cost structure is light (no payroll, no inventory, no facilities). Net income above represents the founder's distribution / draw before personal income tax. Reinvestment of 20β30% recommended for Year 2 hiring.
π Year 3 Projection (Month 25β36)
Team Build & Scaling Phase
Principal + 2 senior consultants (FT) + 1 part-time admin. Recurring revenue base maturing (multi-month retainers, SecOps subscriptions, vCIO contracts). Channel partnerships producing referral pipeline. Established case studies in primary verticals.
Low
$420K
~1,750 billable hrs @ $240 avg
+ $40K Tech Services + 8 SecOps subs
Medium
$680K
~2,700 billable hrs @ $250 avg
+ $70K Tech Services + 15 SecOps subs
High
$960K
~3,600 billable hrs @ $260 avg
+ $120K Tech Services + 25 SecOps subs
Category
Low
Medium
High
Consulting Revenue
$360,000
$570,000
$800,000
Technical Services (DBA)
$40,000
$70,000
$120,000
SecOps Platform Subscriptions
$20,000
$40,000
$40,000
WebOps Discovery + Build
$60,000
$140,000
$240,000
WebOps Lifecycle MRR (annualized)
$54,000
$120,000
$216,000
Gross Revenue
$534,000
$940,000
$1,416,000
Subcontractor COGS
($35,000)
($55,000)
($80,000)
Platform / SaaS / Hosting
($7,000)
($10,000)
($14,000)
Gross Profit
$378,000
$615,000
$866,000
Payroll (2 FT Sr. + PT Admin)
($240,000)
($260,000)
($285,000)
Insurance
($10,000)
($12,000)
($14,000)
Marketing
($25,000)
($40,000)
($60,000)
Software / Tools / Subscriptions
($10,000)
($14,000)
($18,000)
Travel (pass-through net)
($4,000)
($7,000)
($12,000)
Admin / Office / Misc
($10,000)
($14,000)
($18,000)
Net Income (pre-distribution)
$79,000
$268,000
$459,000
Year 3 is when team-leverage economics start to compound. Each added consultant should generate ~2.5Γ their fully-loaded cost in revenue at maturity. S-Corp election typically advantageous by this point.
π Year 5 Projection (Month 49β60)
Maturity & Optimization Phase
Principal + 3β4 FT senior consultants + 1 FT admin. Active subcontractor bench of 8β12 specialists. Recurring revenue (retainers + SecOps subscriptions) ~35%+ of total. Established brand in target verticals. Potential expansion: additional DBA lines, M&A of smaller practices, joint ventures with vendor partners.
Low
$720K
~2,800 billable hrs @ $258 avg
+ $70K Tech Services + 15 SecOps subs
Medium
$1.15M
~4,300 billable hrs @ $268 avg
+ $120K Tech Services + 30 SecOps subs
High
$1.65M
~5,800 billable hrs @ $278 avg
+ $200K Tech Services + 50 SecOps subs
Category
Low
Medium
High
Consulting Revenue
$620,000
$950,000
$1,340,000
Technical Services (DBA)
$70,000
$120,000
$200,000
SecOps Platform Subscriptions
$30,000
$80,000
$110,000
WebOps Discovery + Build
$120,000
$240,000
$400,000
WebOps Lifecycle MRR (annualized)
$144,000
$280,000
$480,000
Gross Revenue
$984,000
$1,670,000
$2,530,000
Subcontractor COGS
($72,000)
($110,000)
($165,000)
Platform / SaaS / Hosting
($12,000)
($17,000)
($24,000)
Gross Profit
$636,000
$1,023,000
$1,461,000
Payroll (3β4 FT Sr. + FT Admin)
($390,000)
($450,000)
($525,000)
Insurance
($14,000)
($18,000)
($22,000)
Marketing
($40,000)
($65,000)
($95,000)
Software / Tools / Subscriptions
($15,000)
($22,000)
($30,000)
Travel (pass-through net)
($8,000)
($12,000)
($20,000)
Admin / Office / Misc
($15,000)
($22,000)
($30,000)
Net Income (pre-distribution)
$154,000
$434,000
$739,000
Year 5 represents a mature, durable practice with healthy net margins (21β45%). Recurring revenue base creates valuation multiple expansion. At this stage, consideration of formal CFO function, retirement / equity programs for senior consultants, and potential acquisition strategy becomes appropriate.
π 5-Year Revenue Visualization
Low Scenario
Yr 1
$120K
Yr 3
$420K
Yr 5
$720K
5-Year Cumulative: ~$2.5M
Medium Scenario
Yr 1
$220K
Yr 3
$680K
Yr 5
$1.15M
5-Year Cumulative: ~$4.2M
High Scenario
Yr 1
$320K
Yr 3
$960K
Yr 5
$1.65M
5-Year Cumulative: ~$6.1M
π° Startup Capital Requirements (Lean Bootstrap)
Category
Option A (Minimum)
Option B (Recommended)
Option C (Accelerated)
Legal & Entity (LLC, DBA, MSA templates)
$1,500
$3,000
$5,000
Insurance (Year 1 prepaid: GL + E&O + Cyber)
$5,000
$8,000
$10,000
Brand & Website Refresh
$2,000
$5,000
$15,000
Marketing Launch Budget (3 months)
$3,000
$8,000
$20,000
Software / Tools / Subscriptions (Year 1)
$3,000
$5,000
$7,000
Hardware (laptop, secondary monitor, peripherals)
$2,500
$4,000
$6,000
Initial Certifications & Training
$1,500
$3,000
$6,000
Conference Attendance (1β2 events)
$1,500
$4,000
$8,000
Working Capital Reserve (3 months expenses)
$10,000
$20,000
$35,000
Total Startup Capital
$30,000
$60,000
$112,000
Key Financial Milestones: Break-even achievable in Months 6β12 under Medium scenario. Positive cash flow from first paid engagement (no inventory or facilities drag). First FT hire timed to sustained pipeline at 1.5Γ principal capacity (typically Month 14β18 in Medium). S-Corp election by Year 2β3 for tax efficiency. Year 5 target net margin: 20β45% across L/M/H scenarios. Internal JFC funding may cover Option A or B bootstrap entirely; SBA Microloan or LOC available if external capital preferred. JCS does not require, but can support, an SBA 7(a) loan for accelerated hiring in Years 2β3.